✈️Ethiopian Airlines Cargo — 60+ African destinations🌍100% manufactured or produced in Africa — verified origin📜AfCFTA tariff-free — 0% duty on intra-African trade🏢Verified suppliers — business licenses & export permits📦Bulk pricing — tiered MOQs on every product📄Trade docs included — invoices, certs of origin, phytosanitary✈️Ethiopian Airlines Cargo — 60+ African destinations🌍100% manufactured or produced in Africa — verified origin📜AfCFTA tariff-free — 0% duty on intra-African trade🏢Verified suppliers — business licenses & export permits📦Bulk pricing — tiered MOQs on every product📄Trade docs included — invoices, certs of origin, phytosanitary
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Trade Assurance

Every order protected. Your payment is held in escrow until you confirm delivery. If your order doesn't ship or doesn't match — you get a full refund.

How Trade Assurance Works

Four simple steps that protect every order on Yeafrica.

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STEP 1

Place Your Order

Browse verified African suppliers and place your order with confidence. Every supplier on Yeafrica is identity-verified and factory-audited before listing.

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STEP 2

Secure Payment via PAPSS

Pay through PAPSS (Pan-African Payment & Settlement System) or bank transfer. Your payment is held securely — the supplier is not paid until you confirm delivery.

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STEP 3

Supplier Ships via ET Cargo

Your supplier ships through Ethiopian Airlines Cargo, Africa's largest cargo network. You receive a tracking number and real-time updates on your shipment.

STEP 4

Confirm & Release Payment

Inspect your goods on arrival. Once you confirm everything matches the agreed specification, payment is released to the supplier. If there's a problem, you get a full refund.

What's Covered

Comprehensive protection for every transaction on the platform.

On-Time Shipment Guarantee

If your supplier doesn't ship within the agreed lead time, you're entitled to a full refund — no questions asked.

Product Quality Protection

If your order doesn't match the agreed specification, quality, or quantity, we'll mediate and issue a full or partial refund.

Verified Suppliers Only

Every supplier undergoes identity verification, business registration check, and factory audit before they can list products.

Dispute Resolution

Our dedicated trade team mediates disputes within 48 hours. We review evidence from both parties and enforce a fair resolution.

100%
Payment Protection
48h
Dispute Resolution
32
Verified Suppliers

Common Questions

How is Trade Assurance different from paying a supplier directly?+
When you pay a supplier directly, you have no recourse if they don't deliver. With Trade Assurance, your payment is held until you confirm delivery — the supplier only gets paid when you're satisfied.
What payment methods are covered?+
All payments made through PAPSS or bank transfer to Yeafrica's designated accounts are covered. We accept ETB, USD, KES, NGN, GHS, and TZS.
What if my order arrives damaged?+
Document the damage with photos within 48 hours of delivery and contact us via Telegram. We'll arrange a replacement or full refund, and handle the insurance claim with ET Cargo.
Is there a fee for Trade Assurance?+
No. Trade Assurance is free for buyers. Yeafrica charges suppliers a small commission on completed orders — buyers pay nothing extra.
How long does the refund process take?+
Once a dispute is resolved in your favor, refunds are processed within 5-7 business days via your original payment method.

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