✈️Ethiopian Airlines Cargo — 60+ African destinations🌍100% manufactured or produced in Africa — verified origin📜AfCFTA tariff-free — 0% duty on intra-African trade🏢Verified suppliers — business licenses & export permits📦Bulk pricing — tiered MOQs on every product📄Trade docs included — invoices, certs of origin, phytosanitary✈️Ethiopian Airlines Cargo — 60+ African destinations🌍100% manufactured or produced in Africa — verified origin📜AfCFTA tariff-free — 0% duty on intra-African trade🏢Verified suppliers — business licenses & export permits📦Bulk pricing — tiered MOQs on every product📄Trade docs included — invoices, certs of origin, phytosanitary
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Trade Assurance

Every order protected. Your payment is held in escrow until you confirm delivery. If your order doesn't ship or doesn't match — you get a full refund.

How Trade Assurance Works

Four simple steps that protect every order on Yeafrica.

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STEP 1

Place Your Order

Browse verified African suppliers and place your order with confidence. Every supplier on Yeafrica is identity-verified and factory-audited before listing.

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STEP 2

Secure Payment via PAPSS

Pay through PAPSS (Pan-African Payment & Settlement System) or bank transfer. Your payment is held securely — the supplier is not paid until you confirm delivery.

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STEP 3

Supplier Ships via ET Cargo

Your supplier ships through Ethiopian Airlines Cargo, Africa's largest cargo network. You receive a tracking number and real-time updates on your shipment.

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STEP 4

Confirm & Release Payment

Inspect your goods on arrival. Once you confirm everything matches the agreed specification, payment is released to the supplier. If there's a problem, you get a full refund.

What's Covered

Comprehensive protection for every transaction on the platform.

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On-Time Shipment Guarantee

If your supplier doesn't ship within the agreed lead time, you're entitled to a full refund — no questions asked.

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Product Quality Protection

If your order doesn't match the agreed specification, quality, or quantity, we'll mediate and issue a full or partial refund.

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Verified Suppliers Only

Every supplier undergoes identity verification, business registration check, and factory audit before they can list products.

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Dispute Resolution

Our dedicated trade team mediates disputes within 48 hours. We review evidence from both parties and enforce a fair resolution.

100%
Payment Protection
48h
Dispute Resolution
32
Verified Suppliers

Common Questions

How is Trade Assurance different from paying a supplier directly?+
When you pay a supplier directly, you have no recourse if they don't deliver. With Trade Assurance, your payment is held until you confirm delivery — the supplier only gets paid when you're satisfied.
What payment methods are covered?+
All payments made through PAPSS or bank transfer to Yeafrica's designated accounts are covered. We accept ETB, USD, KES, NGN, GHS, and TZS.
What if my order arrives damaged?+
Document the damage with photos within 48 hours of delivery and contact us via Telegram. We'll arrange a replacement or full refund, and handle the insurance claim with ET Cargo.
Is there a fee for Trade Assurance?+
No. Trade Assurance is free for buyers. Yeafrica charges suppliers a small commission on completed orders — buyers pay nothing extra.
How long does the refund process take?+
Once a dispute is resolved in your favor, refunds are processed within 5-7 business days via your original payment method.

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